Menu

Shipping & Returns

 

100% Satisfaction Guarantee.

At Gosha’s Organics, we stand behind our products 100%. We carry the highest quality superfoods available and we want our customers to have the opportunity to experience them without risk. If you are not satisfied with a product for any reason, simply return it to us for a full refund of the purchase price (less shipping charges).

Free Shipping on Orders over $100!

We are excited to offer you free ground shipping within the United States on orders meeting or exceeding $100. If you qualify, select the free delivery (up to 12 business days) option at checkout or over the phone at (424) 235-2274.

This offer is valid only for orders shipped to addresses within the United States. The free shipping option is not valid for international orders, wholesale accounts and other discounted purchases.

Order Confirmation

As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. If your item(s) are available for immediate shipment (within 3 business days), we will process the charges and submit the order for shipment.

Order Shipment

Your order will ship within 3 business days from the purchase date. In most circumstances, your order will ship sooner than that, however, due to varying order volumes at different times of the year, it may take a longer or short amount of time. If you need rush order processing, please contact us at info@goshasorganics.com. We will send you tracking information within 24 hours of your order leaving the warehouse to the email address your provide when checking out. If you do not receive tracking information from us within four business days of your order feel free to follow up with us at info@goshasorganics.com

Damages

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it and contact us immediately. If you item(s) do arrived damaged please contact us at hello@sunpotion.com and we will process an insurance claim on your behalf and replace the damaged goods.

Returns Policy

 

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.